Remote Conversation UI/UX Designer

About this role

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Conversational AI Designer. In this role, you will play a crucial part in shaping the future of voice and multimodal interfaces within an innovative team. Your efforts will directly impact user experiences through the design of AI-based conversational interactions. Collaborating closely with designers, researchers, and product stakeholders, you will leverage data-driven design principles to create engaging and effective customer experiences. This position offers you the opportunity to lead vision and execution, driving innovation in a rapidly evolving field that blends technology and user-centered design.


Accountabilities

• Lead design vision and execution for AI-based conversational and multimodal experiences, advocating usability and user-centered design principles.
• Develop and promote conversation design best practice standards, reusable interactional patterns, and processes.
• Deliver effective design documentation to communicate experience requirements, design principles, best practices, prototypes, and multimodal flows.
• Identify opportunities for usability testing and research efforts by creating prototypes and participating in evaluation sessions.
• Build strong relationships with internal stakeholders to ensure a connected end-to-end user experience.
• Monitor industry trends and drivers of customer satisfaction.
• Visualize experiences using storyboards, customer journeys, user flows, and prototypes to illustrate vision.
• Balance user needs, technical constraints, and product objectives to craft world-class multimodal user experiences.

Requirements

• 5+ years creating conversational design experiences.
• Ability to combine vision with strong creative design execution.
• Strong portfolio showcasing expertise, craft, aesthetics, and depth of thought.
• Experience designing for Generative or Agentive AI-powered experiences.
• Underst...