RedLion Wireless Sales Representative- Brooklyn - Fulton

Responsibilities

The Retail Sales Representative is responsible for engaging customers to present and sell telecommunications products such as internet, mobile, and cable services. They must also maintain high customer satisfaction standards and collaborate with team members to meet individual and store performance goals.

Requirements

Candidates must have at least one year of experience in retail, wireless, or telecommunications sales and possess a high school diploma or GED. The role requires the ability to work a flexible schedule including evenings, weekends, and holidays, as well as the physical ability to stand for extended periods and lift up to 35 lbs.

Skills

• Retail sales
• Wireless sales
• Customer service
• Upselling
• Cross-selling
• Product knowledge
• Communication
• Relationship building
• Goal setting
• Problem solving

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid training
• Monthly commission
• Internal promotion opportunities
• Employee growth programs
• Annual all-expenses-paid trip

About this role

Retail Sales Representative
Job Type: Full-time
Work Location: In person
Overview
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment.
Who We Are
We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Key Responsibilities:
Sales & Product Knowledge
Must be able to engage customers and present telecommunications products and services proactively.
Must be comfortable selling mobile, internet, cable, TV, and related support services.
Should know how to identify customer needs and recommend the right products or service packages.
Must be able to upsell and cross-sell products to maximize sales opportunities.
Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
Must be able to explain products, services, pricing, and promotions clearly to customers.
Customer Experience
Must provide a positive, professional, and solution-focused customer experience.
Should be comfortable building customer relationships and creating long-term brand loyalty.
Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Team & Organizational Success
Must be reliable, punctual, and able to work scheduled shifts.
Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
Must be able to work in person at the assigned retail store location.
Must have at least 1 year of retail, wireless, mobile, cable, or telecommunications or sales experience.
Must have a high school diploma or GED.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to stand for extended periods of time and lift up to 35 lbs.
Perks & Benefits
Medical, Dental, Vision, and 401(k)
Paid training and onboarding
Monthly commission opportunities
Internal promotion and advancement opportunities
Employee growth and rewards programs
Annual all-expenses-paid trip opportunity for top performers
Pay: $20/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance

About RedLion Mobile

Telecommunications · 51-200 employees · headquartered in Plainview, New York · founded 2025