Recruiting Manager - Operations
Company: IES Communications
Location: Tempe, AZ (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-04-02
About this role
Job Description:
REMOTE OPPORTUNITY!
Job Summary
The Manager, Recruitment Operations leads the evolution and scaling of the recruiting function through thoughtful process design, systems oversight, analytics, vendor partnerships, and strategic outreach. This role helps ensure consistent and effective hiring practices across the hiring lifecycle.
General Job Duties and Responsibilities
Recruiting Process Best Practices & Optimization
- Design, implement, and maintain scalable and consistent recruiting processes across geographies, business units, and job families.
- Identify bottlenecks and inefficiencies across the recruitment lifecycle and implement continuous improvements to reduce time-to-hire and manual effort.
- Establish standardized workflows, operating rhythms, documentation, and best practices for screening, interviewing, assessment, and offer management.
- Lead operational programs focused on interviewer effectiveness, candidate experience, and offer approval optimization.
- Continuously identify friction points across recruiting processes and drive solutions that improve quality, speed, and consistency at scale.
Technology & Systems Management
- Serve as the subject matter expert for recruiting systems, including ATS platform (ICIMS) and system integrations.
- Scope, test, and launch new tools, system enhancements, and automation initiatives to improve recruiter productivity and stakeholder experience.
- Evaluate and recommend new recruiting technologies.
- Ensure system data integrity, operational excellence, and effective adoption of tools and workflows across recruiting teams.
Data & Analytics
- Define, track, and evolve key recruiting metrics and KPIs, including time-to-fill, cost-per-hire, pipeline conversion, recruiter productivity, quality of hire, and compliance metrics.
- Build, maintain, and deliver dashboards and reports that provide actionable insights into pipeline health, capacity planning, risks, and pe...