Real Estate Operations Manager

About this role

Real Estate Operations Manager

Location:
Westchester County, NY

Salary:
$75,000–$100,000 annually, based on experience and qualifications

Active New York State Real Estate License Required

An established, high-producing Westchester County real estate business is seeking an experienced Operations Manager to oversee daily operations, manage transaction workflow, and deliver an exceptional client experience.

This position requires someone who takes ownership, exercises sound judgment, and keeps clients, transactions, and business priorities moving forward. Working closely with the lead agent, the Operations Manager will anticipate needs, strengthen systems, and ensure seamless execution from initial client contact through closing.

This is a full-time, client-facing position that combines office-based work with significant time in the field.
Flexibility with hours is a must
, including availability beyond standard business hours as transactions and client needs require.

Key Responsibilities

- Business operations:
Oversee daily workflow, manage competing priorities, and ensure commitments and deadlines are met.
- Transaction management:
Coordinate transactions from accepted offer through closing, maintaining clear communication among clients, agents, attorneys, inspectors, and other parties.
- Listing management:
Direct listing preparation and launches, coordinating vendors, staging, photography, property readiness, and marketing deadlines.
- Client relationships:
Serve as a trusted point of contact for buyers and sellers, providing proactive updates, addressing questions, and identifying issues requiring the lead agent’s attention.
- Field coordination:
Represent the business at properties, meet clients and vendors, oversee preparation, and support showings, inspections, and other appointments.
- Systems and accountability:
Improve processes for client onboarding, transaction tracking, database manageme...