Project Manager Operations

About this role

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The Operational Project Manager reports to The University of Noarth Carolina Health Alliance’s Director of Performance Execution within the Business Development and Performance Management team. The objective of the role is to maximize healthcare vendor performance, eliminate operational silos, and mitigate risk through the facilitation of the activities required at various stages of the vendor contract and relationship processes.

The types of vendors include, for example, those providing analytics, actuarial services, healthcare technology, customer management systems, payment programs, and more.

Key activities include coordinating Requests for Proposal (RFP), Applicant Assessments, Contracting (including disclosure agreements), Onboarding, Managing Performance, and Termination.

The Operational Project Manager will partner with business owners responsible for the vendor relationship and performance and coordinate each of the above stages with key stakeholders like end users, organizational SMEs, and representatives from Finance, Analytics, Legal, and Information Technology.

\*\*This position will have a strong focus on vendor partnerships.

Responsibilities:
1. Develops project plans, goals, and budgets identifies resources needed, develops schedules and methods for measuring results while maintaining optimum working relationships with all departmental units.
2. Responsible for program and project assignments working independently or collaboratively as appropriate to accomplish the assigned work. Identify issues and assist in developing strategies to address them prior to issues becoming critical. Keep senior management informed of project(s) status and any potential problems or political concerns.
3. Organizes/manages all phases of the projects t...