Product Owner, AI Agents and Platform

About this role

## Why Jerry.ai?

• We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s.
• More than 80% of Americans see car ownership as a necessity, yet costs now exceed 20% of average household income.
• Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market.
• Work alongside leaders in AI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities.

## Lead the AI Revolution for Jerry.ai:

Are you a technical product manager ready to own the evolution of an AI-powered customer experience? At Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform.

You will sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that already automates >70% of inbound sales and service requests. Your role will include defining how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry, not just optimizing flows.

## How You Will Make an Impact:

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

## What We’re Looking For in a Builder:

• **Intrinsically Motivated Technologist:** You live and breathe AI. You’re the first to read the release notes when a new model drops and you’ve already built your own cust...