Product Manager / Product Owner AI

About this role

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Job Title: Product Manager / Product Owner – AI


Location: Remote


Duration: Contract to Hire
Role Overview:
The Product Manager / Product Owner – AI is responsible for end-to-end ownership of AI initiatives for a specific Line of Business or claimsdomain.


This role partners directly with business stakeholders to define AI-enabled improvements to claims operations, cost control, andclient service performance, and translates those objectives into structured, sprint-ready execution plans.


This role combines strategic initiative shaping with hands-on backlog ownership and daily collaboration with AI engineers and datascientists. It ensures that AI development is grounded in real operational pain points and that delivered solutions are practical, compliant, and measurable in impact.


Key Responsibilities:
The Product Manager/Owner works directly with claims leadership, operational managers, and Business Transformation Leads tounderstand workflow bottlenecks, leakage drivers, customer friction points, regulatory risks, and client performance commitments.


They translate these insights into clearly defined AI use cases with measurable operational objectives such as reduced claim cycle time, improved reserving accuracy, enhanced fraud detection rates, or improved document processing speed.


They decompose initiatives into epics and features that reflect real-world operational workflows, ensuring requirements account for systemintegrations, adjuster behavior, client reporting requirements, and compliance obligations.


They collaborate with AI engineers and datascientists to validate feasibility, data availability, model explainability considerations, and downstream operational impact.


They own and continuously refine the product backlog, ensuring...