Product Manager

About this role

ICS.AI · Remote (UK), occasional travel to Basingstoke and client sites
Full-time, permanent

Up to £45,000

Keep the roadmap clear, the backlogs ready and AI product delivery moving.

ICS.AI is a UK AI consultancy delivering AI transformation to the public sector, local government, higher education and the wider public estate. Our SMART AI products help organisations improve resident and staff experiences through conversational AI, copilots, automation and intelligent insights.

We are hiring a Product Manager to sit at the operational centre of our product function. You will maintain the combined roadmap and backlogs across the SMART AI product range, turn agreed priorities into well-organised and scheduled work, and keep Product, Delivery and Engineering aligned from refinement through to release.

This is a hands-on coordination and delivery role for someone who enjoys bringing structure to competing priorities. You will not need to own every product decision yourself; you will make sure agreed decisions are translated into clear, buildable work and carried through consistently across products and teams.

What you’ll be doing

• Maintaining the combined roadmap across SMART AI products and keeping product backlogs ordered against agreed priorities.
• Facilitating cross-product backlog refinement and sprint planning with Product Specialists.
• Preparing prioritisation recommendations and carrying agreed decisions through into scheduled work.
• Checking that work items are complete, estimated and ready before they enter a sprint.
• Coordinating between Product, Delivery and Engineering, tracking progress and keeping priorities and status aligned.
• Maintaining and sequencing engineering work queues, with clear visibility of capacity, dependencies and work in progress.
• Maintaining the shared platform backlog and tracking dependencies between the platform and the products built on it.
• Coordinating client UAT and tracking work through to release.
• ...