Product Manager, AI Powered Messaging

About this role

**About
Jerry.ai
Jerry.ai is building America’s first and only AI-powered super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users, and have helped millions find better auto insurance — and we’re just getting started.


About The Opportunity
We are looking for a Product Manager to own Jerry.ai’s AI driven communications product. AI and automation are a key component of Jerry.ai’s growth strategy, driving the engagement, conversion, and retention of our customer base. Today, over 70% of customer requests are handled using AI agents built using our internal AI agent development platform, Propelix. Our goal is to increase this number to over 90%, while increasing customer satisfaction and conversion with AI interactions that delight our customers. The messaging infrastructure underlying these communications across SMS, in-app chat, email, and voice, is critical to the success of the platform, and we need your help to scale it up.


How You’ll Make An Impact:**

• Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction.
• Analyze data to identify and prioritize improvements to our core messaging systems.
• Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap.
• Stay on top of AI trends, best practices, and tech to make strategic decisions.

**Who You Are**

• You have 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup.
• You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple ter...