Procurement Category Manager - Fulfilment & Logistics

Responsibilities

You will own and shape the procurement strategy for courier services, returns fulfilment, and stock exit while leading complex end-to-end contract negotiations. You will also drive commercial value by partnering with cross-functional teams to optimize logistics performance and supplier relationships.

Requirements

The ideal candidate possesses strong experience in logistics procurement, specifically within courier and parcel-carrier services for large organizations. You must demonstrate excellent analytical skills, commercial acumen, and the ability to influence senior stakeholders in a fast-paced environment.

Skills

• Logistics procurement
• Courier services
• Contract negotiation
• Supply chain management
• Commercial strategy
• Cost modelling
• Market benchmarking
• Reverse logistics
• Stock exit
• Data analysis
• Stakeholder management
• Influencing
• Strategic sourcing
• Risk management
• Sustainability

Benefits

• 20% Colleague discount
• Competitive holiday allowance
• Discretionary bonus schemes
• Pension
• Life assurance
• Tailored induction and training
• Exclusive perks and savings
• Family policies
• 24/7 Wellbeing support
• Paid volunteer day

About this role

What You’ll Be Doing

Your key accountabilities will include:

* Own and shape the category strategy across Courier Services, Returns
Fulfilment and Stock Exit, building sourcing roadmaps and commercial plans
that support the needs of M&S. 
* Lead complex sourcing and contract negotiations end-to-end, from developing
the strategy and engaging the market through to negotiation, award,
mobilisation and renewal. 
* Drive commercial value from our logistics partnerships, using market insight,
benchmarking, cost modelling and demand data to challenge suppliers and
optimise cost, service, capacity and working capital. 
* Create effective commercial routes for returns and stock exit, helping M&S
maximise value from surplus, obsolete and returned stock while protecting our
brand and supporting responsible, circular solutions. 
* Build trusted relationships across M&S and our supplier network, partnering
with teams across Logistics, Supply Chain, Trading, Finance, Legal,
Technology and Sustainability to manage risk, improve performance and unlock
new opportunities. 

Who you are

Your skills and experience will include:

* Strong experience within logistics procurement, ideally gained in a large or
complex organisation, with excellent knowledge of courier, fulfilment and
outsourced logistics services.
* Proven experience of courier or parcel-carrier procurement and negotiation,
with an understanding of areas such as pricing models, tariffs, fuel and peak
surcharges, capacity, service levels and indexation. 
* Experience across returns, reverse logistics or stock-exit solutions, with an
understanding of how to balance commercial value, operational performance,
risk and brand protection. 
* Strong commercial and analytical skills, with experience using data, cost
modelling, scenario analysis and market insight to inform decisions and
deliver measurable value. 
* A confident communicator and influencer who can build credibility with senior
business partners, constructively challenge thinking and bring different
teams together to deliver in a fast-paced environment.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver
quality, value and service to millions of customers every day. We’re inclusive,
fast paced and always evolving, with a strong sense of purpose and a focus on
doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

* 20% colleague discount on all M&S products and many third-party brands for
you and someone in your household, available once you’ve completed your
probation
* Competitive holiday allowance with the option to buy more
* Discretionary bonus schemes linked to your performance and ours
* Strong pension and life assurance to help plan for the future
* Tailored induction and training to support your development from day one
* Exclusive perks and savings through our M&S Choices portal
* Market-leading family policies, including parental, adoption and neonatal
leave
* 24/7 wellbeing support, including virtual GP access and mental health
services
* One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and
leading the industry into a more conscientious, inspiring digital era. We’re
transforming how we work together and offering our most exciting opportunities
yet. Marks & Spencer strives to be an inclusive organisation, trusted and
admired by our colleagues, customers and suppliers. Join us and make change
happen.

We are committed to building diverse and representative teams, where everyone
can bring their whole selves to work and be at their best. We support each other
and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any
stage of the recruitment process, please don’t hesitate to let us know when
completing your application. This information will be picked up by our team, so
we can try and put steps in place to help you be at your best through this
process.

If you feel you'd benefit from any support or reasonable adjustments during any
stage of the recruitment process, please don’t hesitate to let us know when
completing your application. This information will be picked up by our team, so
we can try and put steps in place to help you be at your best through this
process.

#LI-MW1 #LI-Hybrid #hybridrole

About Marks & Spencer

Retail · 10,001+ employees · headquartered in London, London · founded 1884