Partner Alliances & Operations Manager

Responsibilities

The Partner Alliances & Operations Manager will take ownership of the Microsoft alliance while supporting the wider technology partner ecosystem. This involves building strategic relationships, identifying commercial opportunities, and managing partner programmes and operational processes.

Requirements

Candidates should have 3–5 years of relevant experience in technology, consulting, or partner operations, with specific experience in the Microsoft ecosystem. Strong relationship-building, organizational, and communication skills are essential for success in this role.

Skills

• Partner management
• Microsoft alliance management
• Stakeholder engagement
• Commercial awareness
• Business development
• Operational delivery
• Go-to-market strategy
• Partner programmes
• Accreditation management
• Relationship building
• Project coordination
• Data management
• Cloud computing
• Artificial intelligence
• Cyber security
• Strategic planning

Benefits

• Private medical cover
• Discretionary bonus
• 25 days holiday
• Birthday leave
• Work anniversary leave
• Electric vehicle leasing
• Contributed pension scheme
• Death in service cover
• Training and personal development

About this role

About the Role
At UBDS, we help organisations transform through cloud, cyber security, AI and digital innovation. Our strategic technology partnerships are central to how we develop our capabilities, bring innovative solutions to market and deliver meaningful outcomes for our customers.
As we continue to grow, we're looking for a Partner Alliances & Operations Manager to help strengthen and develop our technology partner ecosystem, with a particular focus on driving our relationship with Microsoft.
Working closely with our Head of Partnerships, you'll take ownership of the day-to-day Microsoft alliance, building relationships, identifying opportunities for collaboration and ensuring we're making the most of the programmes, resources and commercial opportunities available to us.
You'll also support our wider partner ecosystem, including AWS, Databricks, Anthropic and other emerging technology partners, helping connect the right people, ideas and opportunities across UBDS and our partners.
This is a varied role combining relationship management, commercial awareness and operational delivery. You'll have the opportunity to work with leading technology organisations, engage with stakeholders across the business and play a meaningful part in how our partnerships contribute to UBDS's growth.
We're looking for someone who enjoys building relationships, understands how to turn conversations into action and has the organisation and drive to make things happen.
What You'll DoStrategic Partner Relationships
Take day-to-day ownership of the Microsoft alliance, acting as a key point of contact for Microsoft stakeholders and internal teams.
Build and maintain relationships across Microsoft's partner, sales, technical, industry and specialist teams.
Develop a strong understanding of Microsoft's priorities, partner ecosystem and opportunities for collaboration.
Coordinate regular partner meetings, business reviews and joint planning activities.
Identify opportunities to strengthen UBDS's visibility, engagement and relationships within Microsoft.
Support the Head of Partnerships in developing relationships across our wider technology partner ecosystem.
Maintain clear partner plans, priorities and actions, ensuring opportunities are followed through.
Commercial & Go-to-Market Opportunities
Work closely with Sales, Marketing and technology teams to identify joint customer and go-to-market opportunities.
Connect UBDS stakeholders with relevant partner teams to support customer engagements and business development.
Help develop joint propositions, campaigns, workshops and partner-led initiatives.
Identify opportunities to leverage partner funding, expertise, resources and programmes.
Support the development of joint business plans and partner-facing materials.
Track partner-influenced opportunities and ensure agreed actions are progressed.
Coordinate partner events, networking opportunities and joint marketing activities.
Partner Programmes & Accreditations
Manage and coordinate Microsoft's partner programmes, designations, specialisations and accreditation requirements.
Work with internal teams to track certifications, customer evidence and other criteria required to maintain or strengthen our partner status.
Identify opportunities to access partner incentives, investment and funding.
Coordinate funding applications and monitor programme requirements, deadlines and benefits.
Support accreditation and programme management across our wider partner ecosystem.
Identify opportunities to simplify and automate programme tracking and reporting.
Partner Operations & Continuous Improvement
Develop and maintain effective processes that support the management of our technology partnerships.
Own and maintain the UBDS partner calendar, providing visibility of meetings, events, programme deadlines and planned activities.
Maintain partner relationship maps, action trackers and relevant reporting.
Work closely with our India operations team to coordinate partner administration, programme requirements and data management.
Produce regular updates on partner engagement, commercial opportunities and key priorities.
Ensure actions and commitments are clearly owned and delivered.
Identify opportunities to improve how we manage partnerships, using automation and technology wherever possible.
About You
We're looking for someone who has developed a foundation within the technology industry and is ready to take greater ownership of strategic partner relationships.
You may currently work within a technology consultancy, Microsoft partner, systems integrator, technology vendor or professional services organisation, with experience spanning partnerships, alliances, business development or commercial operations.
You'll be confident building relationships, comfortable engaging with stakeholders at different levels and motivated by turning opportunities into meaningful outcomes.
Equally, you'll enjoy the operational side of the role, bringing structure, organisation and attention to detail to ensure partnerships are effectively managed.
What We're Looking For
Approximately 3–5 years of relevant experience within technology, consulting, partnerships, alliances or commercial operations.
Experience working with Microsoft or within its partner ecosystem.
Understanding of technology partnerships, vendor relationships or partner programmes.
Strong relationship-building and stakeholder engagement skills.
Commercial awareness and an interest in how partnerships contribute to business growth.
Excellent organisational skills, with the ability to manage multiple priorities and relationships.
Strong communication and presentation skills.
A proactive approach to identifying opportunities and driving actions forward.
Confidence working independently while collaborating across teams.
An interest in cloud, AI, data, cyber security and emerging technologies.
A mindset focused on continuous improvement, simplification and automation.
Desirable Experience
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About UBDS Group

Technology, Information and Internet · 2-10 employees