Municipal Court Administrative Assistant

About this role

## Summary of Job

Provides office support for the New London – Weyauwega Municipal Court. Acts as contact for the court, assisting citizens with department matters, inquiries and issues involving municipal court

## Essential Duties & Responsibilities

• Act as contact for municipal court during court office hours; answer telephone calls and window inquiries
• Collect payments / process deposits
• Handle / process mail
• Assists in maintaining computerized court documents; Microsoft Word, Excel and custom software programs
• Assists in maintaining paperwork for court
• Assists the Judge and Clerk in court proceedings
• Performs follow up administrative tasks related to court
• Effectively communicates with co-workers, supervisor, police agencies, attorneys and the public
• Handles complaints in a professional manner
• Assists with other duties as assigned

Other Duties and Responsibilities:

• Process department vouchers as assigned
• Participate in conferences, seminars and meetings as assigned
• Direct problems for resolution to the Judge

## Qualifications, Job Knowledge, Skills & Abilities

Knowledge, Skills and Abilities Expected:

• Knowledge of Microsoft Word, Excel, Outlook and other custom software programs
• Knowledge of department procedures
• Knowledge of cash drawer procedures
• Skill in talking to people, diffusing angry people and interpreting hard to follow requests
• Skill in organizing paperwork, filing and following through on matters
• Ability to use a calculator and to compute percentages and do basic arithmetic
• Ability to operate common office equipment (shredder, fax, copier, multiline phone system)
• - Ability to work in a busy office where there are constant interruptions
• Ability to establish and maintain satisfactory working relationships with co-workers, city employees and the general public

Requirements:

• Requires a high school diploma or equivalent
• One to three years’ experience in related field; customer s...