Administrative Assistant

Responsibilities

The Administrative Assistant provides direct customer service and supports sales, operations, and delivery staff through accurate order processing. Responsibilities include monitoring orders, managing pricing adjustments, and ensuring timely delivery of orders to the warehouse.

Requirements

Candidates must have a high school diploma or equivalent and at least six months to one year of related experience in customer service and cash handling. Proficiency in Microsoft Office applications and the ability to manage multiple administrative tasks are required.

Skills

• Customer service
• Order processing
• Data entry
• Pricing adjustments
• Inventory queries
• Invoice research
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Accountability
• Time management
• Problem solving
• Organization
• Cash handling

Benefits

• Medical benefits
• Dental benefits
• 401k plan

About this role

$21 - $22 hourly, depending on experience

POSITION SUMMARY

Provides direct customer service and supports sales and delivery staff through
timely and accurate order processing

ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.

* Monitor orders, verify accuracy– pricing errors communicated
* Review orders, void and re-enter as appropriate according to cut-off
assignments
* Sales Order and Product Purchase Confirmation
* Combine orders if applicable
* Commit orders
* Input pricing adjustments as instructed and approved
* Samples and donation processing
* Ensure orders are through the system for Transport Planning on schedule
* Support Sales staff – item look-ups, price adjustments, inventory queries etc
* Support Customers – complete orders, communicate issues, invoice research
* Support Ops staff – timely order delivery to warehouse, process “not on
Truck” issues
* Track invoice receipt and ensure return of all printed invoices
* Back-up other admin functions as needed

POSITION QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions.

Competency Statement(s)

        Accountability - Ability to accept responsibility and account for
his/her actions.

        Customer Oriented - Ability to take care of the customers’ needs while
following company procedures.

        Organized - Possessing the trait of being organized or following a
systematic method of performing a task.

        Problem Solving - Ability to find a solution for or to deal proactively
with work-related problems.

        Time Management - Ability to utilize the available time to organize and
complete work within given deadlines.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent; or six months to one year of related
experience and/or training with customer service and cash handling; or
equivalent combination of education and experience.

TECHNICAL SKILLS

Adept with required computer applications – Excel, Word, Outlook and various
industry specific systems.  Ability to coordinate knowledge of proprietary
systems with these programs to increase efficiency and productivity.

LANGUAGE SKILLS

Ability to read and comprehend instructions, correspondence, and memos. Ability
to write business correspondence. Ability to effectively present information in
one-on-one and small group situations to customers, clients, and other employees
of the organization.

 WORK ENVIRONMENT

* This position will be performed primarily in Fairbanks, AK
* The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this
job. Reasonable accommodations will be made to enable individuals with
disabilities to perform the essential functions of this job.
* The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the
environment and level of work being performed by this job. This job description
in no way states or implies that these are the only tasks to be performed by the
employee in this job. He or she will be required to follow any other
instructions and to perform any other job-related duties requested by his or her
supervisor.

Reasonable accommodations will be made to enable individuals with disabilities
to perform the essential functions.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k
plan, and much more!

Background/Drug Screen. EOE.

About The Odom Corporation

Wholesale · 1,001-5,000 employees · headquartered in Bellevue, Washington · founded 1934