Other Agency Markets - Business Analyst I

About this role

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.


Our Agency Insights Center of Excellence team is currently seeking a Business Analyst I or Business Analyst II to join our team. This is a full time, non-exempt role.


POSITION OVERVIEW:
This role will serve as a key member of the Agency Insights Center of Excellence within Hanover’s Corporate Strategy Group. The Center drives the production and innovation of a unique consulting tool that provides Agents with valuable benchmarks, portfolio management opportunities and customer insights. The Center also taps into the contributory database to inform new Hanover capabilities and initiatives.

The Business Analyst is a results-oriented individual who thrives on identifying actionable insights, communicating with internal and external stakeholders, collaborating with others to develop growth ideas and creating transparency on the process and outcomes. This role is focused on our Commercial Lines Agency Insight capability.

Team members work on high-impact opportunities that provide a broad exposure to the company and key leaders. Collaboration, intellectual curiosity and a “roll-up your sleeves” attitude are key principles of our team. The Business Analyst position is an excellent role to accelerate your understanding of both the industry and The Hanover!


IN THIS ROLE, YOU WILL:

• Facilitate the acquisition and enhancement of Commercial Lines Agency data
• Assemble high impact insights utilizing the automated benchmarking tool
• Connect insights to the proposed utilization of select Hanover products and services
• Communicate insights and recommendations to both the Agency and Hanover’s field leaders and Agency Insight Business Development Managers
• Support the Business Development...