Operations Support Services Manager

About this role

Seattle, Washington; Everett, Washington; Auburn, Washington; Renton, Washington

Job ID JR2026509655 Category Business Role Type Onsite Post Date May 15, 2026

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing’s Global Real Estate and Facilities (GREF) organization is currently seeking a strategic, results-driven Operations Support Services Manager to support the NW Facilities Management team at any one of our Washington sites in Auburn, Everett, Renton or Seattle.

The selected leader will oversee a centralized, business-focused organization that integrates fleet management, procurement and purchasing services, radio services, mail services, investment recovery and reclamation, parts management and workforce development into a cohesive operational support function. This role is responsible for driving operational excellence through the standardization and continuous improvement of processes, enhancing service responsiveness and delivering consistent, high-quality support across regional and enterprise-wide operations. The ideal candidate will collaborate cross-functionally with internal stakeholders and business partners to improve operational efficiency, optimize service delivery and ensure alignment with organizational objectives, strategic initiatives and evolving business priorities.

Position Responsibilities:

• Lead and integrate multi-discipline support services (fleet, procurement, mail, radio, parts, investment recovery, workforce development) into a standardized operating model with clear Service-Level Agreements (SLAs)
• Implement continuous improvement (Lean/Six Sigma) to reduce cycle time, lower cost-to-serve and improve service reliability and first-time accuracy
• Build performance metrics and dashboards...