Operations Manager - TS/SCI with Poly

About this role

**Job Description:
Type of Requisition:
Pipeline


Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph


Clearance Level Must Be Able To Obtain:
Top Secret SCI + Polygraph


Public Trust/Other Required:
None


Job Family:
IT Infrastructure and Operations


Skills:
Job Qualifications:
Crisis Management, Enterprise IT, Enterprise Operations, Large Scale IT Projects, Operational Governance


Certifications:
None


Experience:
8 + years of related experience


US Citizenship Required:
Yes


Job Description:
OPERATIONS MANAGER
Own your opportunity. Make your impact
As an Operations Manager supporting the CIO Infrastructure Services (CIS) program, you will lead enterprise‑wide operational service delivery across one of the Intelligence Community’s largest, most complex IT infrastructures. You will manage operational performance across 250+ global sites, ensuring the reliability, security, and availability of mission‑critical systems that power intelligence production and global defense operations.


You will partner closely with the Program Manager, Deputy Program Manager, service leads, and Government counterparts to ensure seamless execution of enterprise operations—including server compute, storage, virtualization, network services, end‑user environments, data center operations, identity and access management, patching, monitoring, and incident response. Your leadership ensures the Defense Intelligence Enterprise remains connected, resilient, and mission‑ready.


HOW AN OPERATIONS MANAGER WILL MAKE AN IMPACT**

• Lead day‑to‑day IT operations for the DoDIIS Enterprise, ensuring 24/7/365 availability, performance, and reliability across all CIS service towers
• Oversee global Tier 2/Tier 3 operational teams supporting server compute, storage systems, load balancing, virtualization, PKI, patching, monitoring, datab...