Operations & Delivery Manager

About this role

About the role

An established Australian plastering subcontractor is seeking an organised, confident Operations & Delivery Manager to keep plasterboard deliveries, supplier orders and small public repair jobs moving from initial request through to completion. The right candidate will take real ownership of clients, suppliers and job organisation, with a genuine pathway to leading our remote team. This is a long-term remote career opportunity for a Philippinesbased professional. It is not a short-term one- or two-year role.

WHAT YOU WILL DO

• Communicate confidently and professionally with clients, builders, site teams and suppliers by phone and email.
• Book and amend plasterboard deliveries, including Walk-in and Manitou deliveries.
• Coordinate site inspections, access requirements, delivery readiness and timing with suppliers and supervisors.
• Check schedules and current job documents when issues arise, contact the right person and work toward the best available outcome.
• Prepare and check purchase orders, Mud Maps and supplier order documents before issue.
• Monitor supplier confirmations and order details, following discrepancies through to correction.
• Track shortages, damaged or incorrect materials until rectification is confirmed and documented.
• Maintain accurate digital job records and current documents across the company's office and workflow tools.
• Coordinate small public repair jobs from enquiry and quote administration through scheduling, completion and payment follow-up.
• Check supplier invoices and pricing against purchase orders, escalating exceptions when required.
• Prepare clear weekly delivery and operational reports, and help maintain practical, controlled procedures.
• Use approved AI-assisted tools and modern office technology to prepare reports, procedures, documents and practical workflow improvements.

WHAT WE NEED FROM YOU

• **Strong spoken and written English**, including confidence making professional phone calls ...