National Account Manager

About this role

£34,000 + 30% bonus

National Account Manager

London Head office based (Holborn),with flexibility to WFH once per week

*Role Purpose*

The role of the National Account Manager will be focused on maximising bookings across various third-party booking platforms and event agencies.

This role is ideal for a proactive and strategic relationship manager who can drive revenue and brand exposure through high-impact partnerships.

*Key Responsibilities:*

Account Management

• Build strong relationships with third-party platforms and event agencies at a national level
• Act as a primary point of contact for partner accounts,ensuring strong engagement and long-term collaboration
• Ensure venues are optimally represented across event listing sites and agency channels
• Listing maintenance – Update venues profiles across event listings,ensure capacities,packages,availability and imagery are accurate
• Assist with searching and onboarding new accounts to expand distribution reach
• Draft proposals for new accounts to present to the SNAM
• Conduct FAM trips with event agents
• Assist in proposals and conversion based on demand and accounts that need attention
• Assist and escalate any feedback from third-party platforms or event agencies

Performance Analysis

• Performance awareness
• Assist the SNAM with tracking account performance,conversion rates and ROI
• Use data to inform strategy and improve channel effectiveness

Nightcap Ambassador

• Has full knowledge of Nightcap as a brand and all venue offerings
• Always represent the business in a position light
• Works positively and collaboratively with all Nightcap departments
• Support the sales team wherever possible to ensure guest satisfaction and business needs

*Key Attributes*

• Commercially minded with a strong focus on results
• Strong organisational skills with the ability to manage multiple priorities
• A confident relationship-builder with strong communication skills
• Proactive and d...