Manager, Pay Strategy & Operations

About this role

About Abby Care:

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role:

As we continue to expand our capacity to empower family caregivers across the nation, the teams that support this work are also growing! We are looking for a hands-on strategic operator to join as a Manager, Pay Strategy & Operations, to build and lead our payroll function during a critical phase of hypergrowth. This is a full-time hybrid position based out of our corporate HQ in San Francisco, CA.

At Abby Care, payroll isn’t just a back-office function - it is mission-critical. We employ family caregivers, meaning our payroll operations directly impact the livelihoods of the families we serve. We are looking for a high-bandwidth, strategically-minded leader with the analytical horsepower and operational depth to own the integrity, delivery, and evolution of payroll as a product, developing systems and tools that enhance caregiver experience and are best-in-class in terms of quality and delivery.

Reporting to the Director of People Operations, you will lead the Payroll team, re-architect our payroll system, and manage the operational complexity of a diverse, global workforce. This includes salaried H...