Lead Software Engineer – Enterprise Observability

About this role

# Become a part of our caring community and help us put health first

Why Join Enterprise Observability Engineering?

The Enterprise Observability Engineering team is a high-impact, high-autonomy group focused on building intelligent, scalable, and resilient observability solutions. We foster a culture of innovation, agility, and ownership—empowering engineers to solve complex problems, drive strategic initiatives, and shape the future of how we monitor and operate distributed systems.

If you're passionate about building tools engineers love, solving unscoped challenges, and leading with technical excellence—this is the team for you.

About the Role

We’re looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic thinking and the ability to design resilient, scalable logging solutions using the best-fit tools for the environment.

As a Lead Software Engineer, you will drive the design, implementation, and evolution of our observability and logging platforms. You’ll lead enterprise-scale initiatives, mentor engineers, and collaborate across disciplines to ensure our systems are reliable, scalable, and performant. Applying deep technical expertise to solve real-world challenges. You’ll work closely with SRE, Security, Networking, Platform Engineering, and Data Science teams to evolve our observability strategy using AI/ML and cloud-native technologies.

Key Responsibilities

• Architect and optimize observability environments through software engineering best practices.
• Build automation scripts and tools to streamline observability instrumentation and deployment.
• Integrate observability into CI/CD pipelines using infrastructure-as-code (IaC) and configuration management tools.
• Conduct o...