Lead Software Engineer - AI Workflow Automation (Remote, China)

About this role

BJAK is using AI, automation and backend systems to improve end-to-end insurance operations. The work includes customer data flows, insurer approvals, document requests, policy issuance, endorsements and claims follow-ups.

We're looking for talented Lead Software Engineers based in China to design and build scalable AI-powered workflow automation systems that transform complex insurance operations into reliable, end-to-end automated processes.

This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to deliver high-impact production systems.

## The Mission

Lead engineering efforts that turn complex, manual insurance operations into scalable, reliable and intelligent workflow automation systems powered by AI and backend orchestration.

## What You’ll Own

• Lead delivery of AI-driven workflow automation systems from design to production.
• Translate complex operational and business processes into clear system architecture and engineering execution plans.
• Design backend workflows for multi-step insurance processes including approvals, claims, policy issuance and document handling.
• Define and implement system logic for state transitions, workflow orchestration and automation rules.
• Review architecture, code quality and implementation to ensure scalability, reliability and correctness.
• Mentor engineers and raise engineering standards across system design, coding quality and delivery discipline.
• Work closely with product, operations, QA and DevOps to deliver complete end-to-end systems.
• Improve system reliability through monitoring, debugging, incident response and root cause analysis.
• Ensure smooth production releases with strong focus on operational stability and risk control.

## What We're Looking For

• Strong software engineering experience building production-grade backend or distributed systems.
• Proven experience leading technical delivery of complex systems or platforms...