Lead AI Engineer - Remote

About this role

Main Sail is seeking an experienced Lead AI Engineer, with expertise in context engineering and agent design who will develop AI solutions in Google, AWS and Microsoft ecosystems and will have the opportunity to mentor and lead AI engineers in the team. Responsibilities include building and (/or) mentoring AI engineers to build conversational agents, integrating with natural language processing or generative AI, and agents/ virtual assistants to software applications. AI Engineer is responsible for designing and delivering data access through APIs and ensuring that these solutions are securely deployed.

Core Responsibilities:

• Developing applications that interact with web services, APIs, and other software applications.
• Mentoring and leading AI design and development efforts as needed.
• Conducting peer reviews for AI design and development efforts to ensure existing standards are adhered to and establish additional standards as needed.
• Designing the overall structure of Agentic AI solutions, including determining necessary features, user flow, API development and integration with other systems. Requires understanding of API design principles and specific constraints of AI service interfaces.
• Implementing and tuning Natural Language Processing techniques to improve AI assistants’ understanding and response accuracy.
• Training and deploying AI models, and monitoring solution performance by creating and utilizing Dashboards.
• Creating custom indexes, managing data sources, and tuning intent matches to improve accuracy and relevance of results within the AI solution context.
• Designing conversational flows that provide a seamless and intuitive user experience, with strong focus on making the agent interactions as human-like and engaging as possible.
• Analyzing agent interaction data to identify patterns, trends, and areas for improvement. Preparing reports on agent performance metrics.
• Identifying and resolving issues related to agent performanc...