Junior Operations Manager

About this role

We believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves.

We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.

As one of the leading online casinos in Brazil, we strive to deliver nothing but the best for our customers, focusing on a safe, secure, and enjoyable experience. To achieve that, we use cutting-edge technologies and partner with the industry's top game providers.

Our player-first approach means we aim to provide the best possible service to our loyal community, and you might be just the person we need to support us in that endeavor. Does that sound interesting? Then you might be curious about how you fit into the picture.

Our team in the sun-soaked São Paulo office is currently seeking an ambitious Junior Operations Manager to join the team full-time.

Here are a few reasons for you to join us:

To help you take care of your physical and mental health:

• Health Plan with national coverage
• Gym memberships through TotalPass

To assist you on the day-to-day:

• Food vouchers to be used for groceries or restaurants.
• An extensive range of premium snacks in the office, completely free.

For your Work-Life balance:

• 2 extra days off to be used per year.
• We operate on a hybrid work model, allowing for a balance of remote work and in-office collaboration based on team and project needs.

As a Junior Operations Manager at our company, we expect you to be responsible for the following:

##### Daily Operations Support

• Monitor the day-to-day functionality, ensuring stable gameplay and smooth system performance.
• Perform regular operational checks and help identify potential issues affecting the player experience.
• Coordinate with internal teams to resolve operational or platform-related issues on time.

**Process & Workflow ...