Junior Account Manager (978170)

About this role

Junior Account Manager

Birmingham, hybrid

£30,000 + £10,000 OTE

About our Client

Our client is a market research and insights business that helps organisations make better decisions using real customer and market data. They work with businesses across a range of sectors, running research projects that explore customer behaviour, test ideas, and uncover insights that influence strategy. They are now looking for a Junior Account Manager to join their team and support the delivery of client research projects. This role is ideal for a graduate or early-career professional who enjoys communication, problem-solving, and working closely with both clients and internal teams.

You don’t need prior research or account management experience. They provide structured training and ongoing support to help you build confidence, commercial awareness, and practical client-facing skills. Day to day your role will include:

Supporting Clients

• Work alongside senior account managers to support a portfolio of client accounts
• Help keep clients informed about project progress, timelines, and next steps
• Learn how to build professional, long-term client relationships

Helping Run Research Projects

• Support projects from the initial brief through to final delivery
• Work with internal research and operations teams to keep projects on track
• Help coordinate tasks, timelines, and project updates

Learning Research & Insights

• Assist with research materials such as questionnaires and briefing documents
• Support data checking and help prepare insight summaries
• Learn how research findings are turned into clear, practical recommendations

Organisation & Team Support

• Keep records and project information accurate and up to date
• Support reporting and administrative tasks linked to client work
• Contribute to a collaborative, supportive team environment

What They’re Looking For

• A strong communicator, both written and verbal
• Organised and ...