IT Business Analyst

About this role

Department Name:

IT Intelligent Automation

Work Shift:

Day

Job Category:

Information Technology

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

The ServiceNow Development Team at Banner Health is currently seeking an IT Business Analyst responsible for supporting the application's projects, initiatives, and operations. These platform-wide initiatives will improve the employee experience by providing robust self-service capabilities for IT Services, Business Services, Infrastructure and Operations, Clinical teams, and more! You would be in charged with meeting with internal departments to gather and document requirements, write user stories, serve as the liaison between the business customer and the development team, and communicate project progress to leadership. Collaboration, willingness to learn, managing multiple assignments simultaneously and organization are some of the key attributes of this position; we are a fast-paced, high-visibility team that works with all facets of the organization at various leadership levels.

In this role you would work a typical schedule for this role is Monday-Friday 8a-5p AZ time zone and can be a remote position if you live in the following states only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV & WY. A preferred candidate would possess a Bachelor’s Degree with 1-2 years of related experience, past experience/interest with workflows and design, previous project management experience, time management skills, multitasking abilities, strong communications skills and experience with teaching/training others.

Your pay and b...