Inside Sales Manager (Southeast KY/TN)

About this role

Description:

The Inside Sales Representative reports to the Director of Inside Sales and is responsible for driving new revenue through proactive outreach, supporting declining accounts, and new business acquisitions. The ideal candidate is self-driven, highly collaborative, proactive, thrives in a fast-moving, and consistently identifies the next revenue opportunity.

This role is a position in the Southeast Territory area and seeking a candidate that can work remote but is comfortable traveling as needed. Candidates in Louisville, KY or Memphis, TN and around the area preferred.

Key Responsibilities:

New Business Acquisition, Revenue Growth & Conversion

• Proactively identify, source, and convert new professional stylist accounts.
• Drive competitor brand conversions using value-based, solution-focused selling.
• Execute high-volume outbound outreach (calls, emails, follow-ups) to build and accelerate a strong pipeline across both brands.
• Re-engage dormant, inactive, and underutilized accounts through strategic outreach and tailored selling approaches.

Conversion Excellence

• Convert inbound and outbound interactions into high-quality sales, education bookings, upsells, cross-sells, and multi-line purchases.
• Leverage CRM data, targeted lists, and marketing/sales tools to maximize conversion results and quota attainment.
• Achieve new account acquisition goals, reactivation KPIs, and competitive conversion targets across all assigned territories.

Account Growth

• Maintain consistent territory penetration by contacting all assigned accounts monthly to uncover opportunities and drive incremental revenue.
• Support vacant territories by taking immediate ownership of all accounts and driving momentum until a full-time rep is assigned.
• Develop small-to-mid tier accounts through education recommendations and strategic product line expansion.

Sales Execution & Performance

• Meet and exceed monthly, quarterly, and annual goals across...