Inside Sales Manager

About this role

About Pinecone
Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.


About The Team And The Role
This is a high-impact leadership role at the center of Pinecone’s commercial growth engine.


As Inside Sales Manager, you will lead a combined team of
Commercial Account Executives and BDRs
, responsible for generating and closing revenue across startups and mid-market accounts — while partnering with enterprise AEs on expansion opportunities. Your team will engage technical buyers (CTOs, VP Engineering, AI Platform leaders, ML engineers) in meaningful conversations about production AI challenges.


This is not traditional SaaS selling. Our buyers are technical, skeptical, and outcome-driven. Success requires a leader who can build a team that speaks credibly about AI infrastructure, understands developer personas, and drives thoughtful outbound and consultative sales — not transactional volume.


You will own pipeline generation, revenue conversion, and the development of repeatable playbooks for the commercial segment.


Responsibilities
Build & Lead the Commercial Inside Sales Team

• Hire, onboard, and develop high-caliber Commercial AEs and BDRs
• Coach reps on running credible discovery with engineering leaders and AI teams
• Elevate technical fluency across the team (LLMs, vector search, RAG, production AI workflows)
• Develop reps across full-cycle sales fundamentals: qualification, multi-threading, objection handling, and expansion
• Build a culture of accountability, curiosity, craftsmanship, and ownership

**Own Commercial Pi...