HR Manager

Responsibilities

The HR Manager serves as a strategic partner to Operations leadership, providing guidance on employee relations, labor relations, performance management, and compliance. They are responsible for supporting multi-site operations, managing union-related matters, and facilitating onboarding and workforce planning initiatives.

Requirements

Candidates must have at least 5 years of progressive Human Resources experience, including hands-on work in unionized environments and multi-site operations. Proficiency in HRIS systems, strong knowledge of employment law, and the ability to travel regularly throughout the assigned region are required.

Skills

• Employee relations
• Labor relations
• Performance management
• Compliance
• Workforce planning
• Conflict resolution
• Collective bargaining agreements
• Workplace investigations
• HRIS
• UKG
• Onboarding
• Coaching
• Strategic HR
• Multi-site management
• Employment law
• Communication

Benefits

• Paid holidays
• Vacation time
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability
• FSA
• Dependent care spending accounts
• 401(k) retirement plan
• Professional growth and development

About this role

Pritchard Industries is a dynamic and innovative provider of comprehensive
facility services, dedicated to enhancing the operational efficiency of our
client partners in the industries we serve. With services from facility
maintenance and janitorial to landscaping and snow removal, we enable desired
outcomes for our clients through consistent service and outstanding people.

Pritchard Industries is seeking an experienced Human Resources Manager to
support multiple locations throughout Pennsylvania and the DMV region. This role
serves as a strategic HR partner to Operations leadership, providing guidance on
employee relations, labor relations, performance management, compliance,
onboarding, and workforce planning.

The ideal candidate will have strong experience in supporting multi-site
operations, managing employee relations matters, and working in unionized
environments. This position collaborates closely with Operations, Payroll,
Talent Acquisition, and People Operations leadership to ensure consistent HR
practices and support employee engagement and retention.

Key Responsibilities
Employee Relations & Performance Management
Serve as the primary HR contact for assigned locations, providing guidance on
company policies, employee concerns, workplace conduct, and performance
management.
Conduct workplace investigations, document findings, and recommend appropriate
resolutions.
Coach managers on corrective actions, progressive discipline, employee
separations, and performance improvement.
Support employee engagement, retention, and conflict resolution initiatives.
Escalate high-risk employee relations matters to People Operations leadership as
appropriate.

Labor Relations & Compliance
Administer and interpret collective bargaining agreements (CBAs), ensuring
compliance with contractual obligations.
Support grievance procedures, labor-management meetings, and union-related
matters.
Partner with the Director of People Operations and Legal on escalated labor
relations issues.
Ensure compliance with federal, state, and local employment laws and company
policies.
Maintain accurate employee records, personnel files, and HR documentation within
UKG.

Onboarding & Workforce Management
Conduct new hire orientation and coordinate onboarding activities with Talent
Acquisition and Operations.
Distribute and track required employment documentation, policy acknowledgments,
and onboarding records.
Monitor employee status, turnover, retention, and workforce trends, including
the 45-Day Report.
Support workforce planning, account transitions, reorganizations, and other
operational initiatives.

HR Operations & Leadership Support
Provide HR guidance and coaching to operational managers across multiple
locations.
Facilitate HR policy, compliance, and employee development training.
Support HR audits, reporting, employment verification requests, and
administrative processes.
Prepare workforce reports and recommendations to support leadership decisions.
Partner with Operations and People Operations leadership to improve HR processes
and organizational effectiveness.

Qualifications

Required Qualifications
Minimum of 5 years of progressive Human Resources experience.
Experience supporting multiple locations or geographically dispersed workforces.
Hands-on experience in unionized environments, including collective bargaining
agreements and grievance procedures.
Experience conducting employee relations investigations and managing
performance-related matters.
Strong knowledge of employment laws, labor relations, and HR compliance.
Excellent communication, conflict resolution, organizational, and
problem-solving skills.
Experience with HRIS systems and proficiency in Microsoft Office Suite.
Ability to manage multiple priorities, maintain confidentiality, and travel
regularly throughout the assigned region.

Preferred Qualifications
Bachelor's degree in Human Resources, Business Administration, Labor Relations,
or a related field.Experience supporting large hourly or frontline workforces.
HR experience within facilities services, janitorial, or other multi-site
service industries.
Experience using UKG HRIS.
Bilingual in English and Spanish.

What Success Looks Like
Strong partnerships with operational leadership across assigned locations.
Effective employee and labor relations management.
Consistent application of company policies and HR compliance practices.
Improved employee engagement, retention, and workforce stability.
Accurate HR documentation and seamless onboarding processes.

Benefits
Full Time – Remote in Philadelphia
Salary: $85,000-$95,000 Annually
Paid holidays and vacation time
Health Benefits Package – Medical, Dental, and Vision
Ancillary Benefits – Life Insurance, Long-Term Disability, FSA, and Dependent
Care Spending Accounts
401(k) Retirement Plan
Opportunity for Professional Growth and Development

Work Environment: Regular travel throughout Pennsylvania and the DMV region is
required. Occasional lifting of up to 20 pounds may be necessary.

Pritchard Industries participates in E-Verify.

About Pritchard Industries

Facilities Services · 10,001+ employees · headquartered in New York, NY · founded 1986