Executive Assistant (with Travel Booking Exp)

About this role

About Us
hammerjack connects skilled professionals in the Philippines with growing businesses across Australia and beyond. The focus is simple: build teams that work as true extensions of their clients through the right people, clear systems, and consistent delivery.

Recognition over the past few years reflects that approach. hammerjack has been named among the Fortune 100 Best Workplaces in Southeast Asia and ranked 8th Best Workplace in the Philippines, reinforcing the kind of environment being built for both clients and employees.

Our Impact
Teams are embedded, not outsourced in the traditional sense. That means aligned tools, shared expectations, and real accountability. The result is work that moves at the same pace and standard as onshore teams.

Across accounting, tech, admin, and marketing roles, professionals are contributing directly to business outcomes while building long-term careers.

Work Setup: Onsite for the first 3 months only

Role Overview

We’re looking for a highly organised and proactive Executive Assistant to manage day-to-day logistics, customer communication, and trip delivery. You’ll play a central role in ensuring every trip runs smoothly, from planning and supplier coordination to finance and customer care, while keeping communication flowing efficiently across our global team.

Key Responsibilities

• Inbox Management: Monitor and manage the CEO and hello@ email inboxes, responding promptly and professionally to clients, suppliers, and partners.
• Trip Quality Oversight: Double-check all bookings (hotels, transfers, and activities) to ensure accuracy, timeliness, and excellence for every traveler.
• Customer Communication: Handle traveler correspondence, follow-up messages, and logistics updates with warmth and clarity.
• WhatsApp Support: Manage the company’s WhatsApp channels, ensuring fast, friendly, and solutions-focused communication with customers before and during travel.
• Team Coordination: Support and...