Event Operations Manager- QEII Centre

About this role

Event Operations Manager - QEII Centre
£33,000 per annum
Lead high-impact corporate events at one of London’s most prestigious venues.


We’re looking for a highly operational
Event Operations Manager
to join
*QEII Taste by Levy*
, delivering outstanding catering and hospitality across the QEII Centre - London’s flagship conference and events destination in the heart of Westminster.


This is a hands-on role focused on the
planning and delivery of catering for our corporate events
, including conferences, breakfasts, lunches, banqueting and occasional evening dinners. You’ll be embedded in the operation, leading from the front and ensuring every event runs seamlessly from first service to final clear-down.


You’ll be working alongside a wider operational workforce - so confidence in managing people, standards and service is essential.


What You’ll Be Doing As Event Operations Manager

• Taking operational ownership of corporate events, managing all catering and hospitality delivery on site
• Leading pre-event planning, service execution and post-event reconciliation
• Managing front-of-house teams during service, ensuring high standards, pace and presentation at all times
• Acting as a visible leader on the floor - supporting teams, handling guest feedback and resolving complaints professionally in real time
• Working closely with culinary, logistics and planning teams to deliver polished, consistent experiences
• Driving service excellence across breakfast, lunch, banqueting and dinner formats
• Following clear operational direction while proactively anticipating challenges and solving problems independently
• Supporting team performance through strong communication, coaching and example-setting
• Maintaining Levy brand standards, food safety, health & safety and client expectations across every event

What We’re Looking For in an Events Operations Manager:

• Strong operational experience in events or hospitality - ideally...