Entry-Level Inside Sales Representative

Responsibilities

Build customer relationships, respond to trailer, parts, rental, and service inquiries, prepare quotes, and support sales representatives with prospecting, follow-up, and business development. Maintain CRM and spreadsheet data, support inventory management and advertising, and provide accurate information to help the sales team track opportunities and serve customers.

Requirements

A high school diploma or equivalent is required, while an associate's or bachelor's degree is preferred; prior customer-facing experience is a plus but not required. Strong Excel and spreadsheet skills, technology and CRM aptitude, organization, attention to detail, communication, initiative, and the ability to manage multiple priorities are required.

Skills

• Microsoft Excel
• Spreadsheet Management
• CRM Management
• Customer Relationship Building
• Inside Sales
• Customer Service
• Sales Prospecting
• Lead Generation
• Sales Follow-Up
• Data Accuracy
• Inventory Management
• Sales Reporting
• Written Communication
• Verbal Communication
• Organization
• Attention To Detail

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) With Company Match
• Paid Time Off
• Company Holidays
• Life Insurance
• Disability Insurance
• Professional Development And Training
• Employee Referral Program

About this role

Description
Trailer Equipment Company | Byron Center, MI | Full-Time |In-Person
Compensation & Benefits
Salary: Up to $60,000 annually, based on experience
Benefits Include:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Life and disability insurance
Professional development and training opportunities
Employee referral program
Start Your Sales Career with an Industry Leader
At Trailer Equipment Company, we're looking for a motivated, organized, and customer-focused Entry-Level Inside Sales Representative who is ready to learn, grow, and build a successful career in sales.

As a recognized Hyundai Dealer of the Year and recipient of the 2026 Trailblazer Award, we take pride in delivering industry-leading transportation solutions and exceptional customer service. Our team is focused on helping customers keep their businesses moving while continuing to strengthen and grow our position in the transportation industry.

Whether you're a recent graduate or have experience in customer service, retail, business, logistics, marketing, or another customer-facing environment, this position offers an opportunity to gain hands-on experience and develop a strong foundation for a career in sales.

About the Role
This is more than a traditional inside sales position. You'll work closely with our sales team and gain experience across customer relationships, sales support, CRM management, inventory management, advertising, and sales analytics.

You'll help keep our sales organization organized by maintaining accurate CRM information, tracking sales activity, working extensively with spreadsheets and data, supporting inventory management, assisting with advertising, and helping ensure our sales team has the information it needs to identify and pursue opportunities.

The right person will enjoy working with both people and data. You'll need to be comfortable communicating with customers while also being highly organized, detail-oriented, and confident working with spreadsheets and technology.

What You'll Do
Build relationships with new and existing customers through phone, email, and in-person interactions.
Assist customers with trailer, parts, rental, and service inquiries.
Prepare quotes and follow up on customer inquiries and sales opportunities.
Support outside sales representatives with prospecting, customer follow-up, and territory development.
Assist with lead generation and new business development activities.
Help identify opportunities to expand existing customer relationships and increase sales.
Develop a working knowledge of trailers, specifications, product applications, and transportation industry needs.
CRM & Sales Organization
Help manage and organize the CRM for the sales team, maintaining accurate customer, prospect, lead, and opportunity information. This directly reflects the Sales Manager's requested scope for the position.
Maintain organized and accurate sales activity and customer information.
Help drive consistent CRM organization, data quality, and follow-through across the sales process.
Support the sales team with information needed to track leads, opportunities, and customer follow-up.
Spreadsheets, Reporting & Data
Work extensively with Microsoft Excel and spreadsheets to track, organize, maintain, and analyze sales and inventory information.
Create and maintain organized spreadsheets used by the sales team.
Review information for accuracy and identify missing or incomplete data.
Use data to help the sales team stay organized and identify opportunities requiring follow-up.
Bring strong attention to detail and accuracy when working with customer, sales, and inventory data.
Significant spreadsheet capability is an intentional requirement for this role, not simply a general computer-skills preference.

Inventory & Advertising Support
Assist with inventory management and help maintain accurate information on available trailer inventory.
Help organize and communicate inventory information to the sales team.
Assist with trailer listings, product information, specifications, and sales materials.
Provide support for advertising and promotional activities.
Help ensure information used to market available equipment is accurate and current.
Coordinate with sales and other internal departments to help move opportunities forward.
What We're Looking For
High school diploma or equivalent required; associate's or bachelor's degree preferred.
Strong Microsoft Excel and spreadsheet skills are required.
Comfortable working with data, spreadsheets, formulas, lists, and detailed information.
Strong computer and technology skills.
Ability to learn and work effectively within a CRM system.
Strong organizational skills with exceptional attention to detail.
Ability to maintain accurate information and follow through on commitments.
Strong verbal and written communication skills.
Customer service, sales, marketing, business, retail, or logistics experience is a plus, but not required.
Self-motivated with a willingness to learn and take initiative.
Comfortable communicating with customers by phone, email, and in person.
Ability to manage multiple priorities in a fast-paced environment.
Collaborative mindset and willingness to work across sales and other departments.
Why Join Trailer Equipment Company?

Build a career, not just take a job. This position gives you hands-on exposure to multiple sides of our business, including sales, customer relationships, CRM management, inventory, advertising, and data.
Learn the transportation industry. You'll develop knowledge of trailers, equipment, customer operations, and the commercial transportation market.
Develop valuable business skills. You'll strengthen your capabilities in sales, Excel, CRM management, customer communication, data organization, and business development.
Grow with us. We're looking for someone who wants to learn the business, take on additional responsibility, and build toward future sales ...

About Trailer Equipment

Truck Transportation · 51-200 employees · headquartered in Byron Center, Michigan · founded 1985