Enterprise Customer Success Manager

About this role

About Radar
Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and operations teams.


Why is Radar the best place to work?

• We're trusted by some of the world's best companies, from high-growth startups to the Fortune 500.
• We have incredible scale: We're processing over 1 billion API calls per day from hundreds of millions of devices.
• We're well-resourced, and we've raised $85.5M from world-class investors, including Accel and Insight Partners.
• We have a high-performance culture, with ambitious and entrepreneurial teammates in every role.
• We recently moved into an amazing new office in Flatiron, Manhattan, NYC.
• We were recently named a top 10 best place to work in NYC by Crain's.

Despite our growth and scale, we're still just getting started. That's where you come in.


About The Role
Radar is looking for an Enterprise Customer Success Manager to manage our growing Fortune 500 customer base and maximize the value of our customer relationships. You’ll serve as a consultative business partner, helping customers effectively leverage our location-based products and solutions to drive impact and transform their businesses.


You will report to our Chief Customer Officer. This is an in-office opportunity based out of our headquarters in New York City. You’ll work from our New York office Monday-Thursday with the opportunity to WFH on Fridays.


For candidates based in the United States, the base salary range for this full-time position is between $120,000 - $140,000/year with an expected On Target Earnings (OTE) between $140,000 - $160,000/year with the opportunity for performance bonuses and incentives.


In addition to cash compensation, Radar offers full-time employees a competitive equity plan with stock option grants. This is a meaningful ownership stake in the company that we provide to our employees as we build a category-defining company together...