Division Administration and Operations Manager (0932) – Real Estate Division, Office of the City Administrator

Responsibilities

The Division Administration and Operations Manager provides division-wide leadership for the Real Estate Division, overseeing core business functions including finance, HR, procurement, and technology. This role is responsible for developing operational strategies, managing staff, and ensuring that administrative infrastructure supports the division's public mission.

Requirements

Candidates must possess a baccalaureate degree and at least five years of professional experience in organizational management or a related field, including three years of supervisory experience. The role requires strong expertise in navigating public-sector processes and leading complex administrative operations.

Skills

• Organizational management
• Human resources
• Budget management
• Financial planning
• Contracting
• Procurement
• Policy development
• Operational planning
• Resource allocation
• Staff supervision
• Change management
• Data analytics
• Business systems
• Strategic planning
• Public sector administration
• Performance management

About this role

Company Description
11/13/26 - Amended to reflect updated closing date.
Permanent Exempt (PEX): Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.
Specific information regarding this recruitment process are listed below:
Application Opening: Friday, November 13, 2026
Application Deadline: Tuesday, December 1, 2026 at 11:59pm PST
✅ A Supplemental questionnaire is required at the time of application: https://forms.cloud.microsoft/g/0fFUHEr91N
✅ A resume and a cover letter are required at the time of application
About the Office of the City Administrator:
The Office of the City Administrator includes 20+ agencies and over 1,000 dedicated staff who provide essential services to San Francisco residents and businesses and improve the administration of government.

Our Mission
The City Administrator’s Office is strongly committed to ensuring efficient and effective government services, increasing the City’s safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing the City’s capital planning and infrastructure.
Our Vision
We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.
We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, retention, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).
To learn more about our departments, divisions, and programs, visit: https://sf.gov/departments/city-administrator
About the Real Estate Division
The Office of the City Administrator, Real Estate Division (RED) is a team of more than 300 staff delivering professional real estate services to a variety of City departments. RED supports San Francisco’s public mission by delivering two essential services:
Real Estate Transactions and Property Records: RED manages acquisitions, conveyance, and leasing of real property on behalf of City departments, as well as conducting and documenting these transactions efficiently, transparently, and in alignment with City policies, operational needs, and reporting requirements.
Property and Facility Management: RED provides services to over 6 million square feet of City-owned property, including civic facilities such as City Hall, 49 South Van Ness, the Hall of Justice, Alemany Farmers Market, Police Headquarters, and other key public assets. Our property management, building engineering, contracts, security and custodial teams provide operational support to keep City services running safely and effectively.
Job Description
RED is seeking an experienced manager to serve as the Division Administration and Operations Manager. This position serves as a core member of RED’s executive leadership team and provides division-wide management, policy development, operational planning, and resource allocation across multiple functional areas such as procurement and contracting, budget and financial management, lease administration and accounts payable, portfolio information and analytics, real property records, business and technology systems, administrative services, and Human Resources functions.
This position reports directly to the Director of Real Estate and oversees managers, supervisors, analysts, and administrative staff that support RED’s operational needs. This position is responsible for building and implementing effective business processes, establishing clear ownership and service standards, strengthening staff and supervisory capacity, and ensuring that RED’s operational infrastructure supports the Division’s statutory responsibilities, property operations, real estate services, and major citywide initiatives.
The ideal candidate is an experienced manager with strong experience in leading complex administrative and business functions, navigating public-sector processes, developing and overseeing staff, solving cross-functional operating challenges, and translating executive priorities into effective day-to-day operations.
Examples of Important and Essential Duties
Leadership & Organizational Management
Provide division-wide leadership of RED’s core business and administrative operations, establishing clear accountability, priorities, roles, and service expectations across all operational units.
Advise RED senior leadership on operational, administrative, financial, organizational, and personnel issues; provide guidance and recommendations.
Direct, supervise and develop managers, supervisors, analysts, and administrative staff, ensuring strong performance, professional growth, and effective team operations.
Identify and address operational gaps, resolve cross-functional issues, and strengthen management processes to improve overall division performance.
Human Resources Coordination
Serve as RED’s primary management liaison to Human Resources on workforce planning, recruitment, performance management, and employee development.
Support managers in workforce and personnel needs across RED; resolve related matters
Budget & Financial Management
Oversee RED’s budgeting and financial operations in coordination with the City Administrator’s Office Finance & Accounting team.
Ensure effective financial planning, forecasting, expenditure and revenue monitoring, and management reporting.
Establish and maintain accountability for lease payments and revenues, purchasing, invoice approval, and timely processing for payment.
Contracts & Procurement
Oversee RED’s contracting and procurement portfolio for a wide variety and high volume o...

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