DevOps & Security Engineer II

About this role

At HSI, we are committed to delivering innovative solutions that enhance our customers' digital experiences. We are looking for a talented DevOps & Security Engineer II to join our team and help us achieve our goals.

Role Overview: As a DevOps & Security Engineer II, you will play a crucial role in deploying, managing, and maintaining systems that support HSI’s proprietary, customer-facing SaaS applications. You will develop deep product knowledge, including technical system capabilities, infrastructure details, and security processes. This role requires a blend of technical expertise, strategic thinking, and collaboration with various teams.

Key Responsibilities:

• **Infrastructure Health & Security:** Ensure the stability and security of our infrastructure by administering resources in cloud-hosted environments, managing resource provisioning, and conducting security audits.
• **Application Reliability:** Work closely with DevOps and Product Development leadership to build and maintain a secure and reliable infrastructure, manage automated code deployment pipelines, and diagnose and resolve technical issues.
• **Technical Support & Collaboration:** Provide direct support to Product, Technical Support, and Development Teams, facilitate access control, handle service requests, and assist with customer integrations.
• **Advanced System Design & Development:** Expand on existing design patterns, modify templates, and extend program oversight to new products.
• **Mentorship & Knowledge Sharing:** Support junior team members, share best practices, and contribute to documentation and training materials.

Essential Functions:

• **Debugging & Triage:** Provide systems architecture guidance for development teams and debug technical issues.
• **Security Management:** Implement and maintain security tools, support ISO 27001 and SOC 2 compliance efforts, and respond to security incidents.
• **DevOps & Automation:** Manage source control systems, administer buil...