Development Product Owner - Property Pricing & UW Modernization (Mid Level)

Responsibilities

Represent the business on agile delivery teams by translating strategy and requirements into prioritized, testable user stories and features, maintaining backlogs, and reviewing completed work. Coordinate with business, technology, and change stakeholders to deliver compliant modernization outcomes, support testing and adoption, and manage risks.

Requirements

Requires a bachelor's degree or four years of relevant education and/or experience, plus four years of experience in process improvement, project delivery, requirements analysis, or related business operations. Candidates should have proficiency in delivery methodologies, business and process analysis, change management, and user story development; P&C insurance, pricing or underwriting knowledge, SAFe experience, and Guidewire PolicyCenter familiarity are differentiators.

Skills

• Product Ownership
• Agile Delivery
• SAFe
• Backlog Management
• User Story Writing
• Requirements Analysis
• Process Improvement
• Change Management
• Business Process Analysis
• User Acceptance Testing
• Risk Management
• Stakeholder Management
• Property Pricing
• Underwriting
• P&C Insurance
• Guidewire PolicyCenter

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Pension
• Life Insurance
• Parental Benefits
• Adoption Assistance
• Paid Time Off
• Paid Holidays
• Paid Volunteer Hours
• Wellness Programs
• Career Path Planning
• Continuing Education

About this role

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity

We are seeking a dedicated Development Product Owner – Property Pricing and UW Modernization (Mid Level).
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our San Antonio, TX; Plano, TX; Colorado Springs, CO; Phoenix, AZ; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
As a dedicated Development Product Owner for the Policy Modernization team supporting Property Pricing and Underwriting, you will serve as a direct representative of the business on an agile team. The Property Pricing & UW Modernization team sits at the intersection of business strategy, product development, pricing, underwriting, analytics, technology, and delivery. We are a cross-functional team that shapes strategic direction, drives modernization efforts, and helps deliver meaningful business outcomes.
We are looking for individuals who are comfortable working across both business and technical teams, thrive in fast-paced and evolving environments, and can effectively navigate ambiguity. The strongest candidates will bring structure to complex problems, drive alignment across stakeholders, and help turn strategic objectives into actionable outcomes. If you are energized by a strong mission to deliver value to our membership and continuous improvement, this is your team.
You will attain, understand, and communicate business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. You will use critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions and possess a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks & controls for the improvement area.
Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Executes robust test plan (user acceptance testing, production validation).
Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
Bachelor's degree; OR 4 years of relevant education and/or experience.
4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Proficient knowledge of Microsoft Office products, applicable databases and project management tools.
Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
Proficient Experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Proficient understanding of Process Engineering methodologies and Change Management practices.
Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.
What sets you apart:
4 years of P&C insurance experience with working knowledge of Pricing, Underwriting, Product Development, and/or predictive analytics experience
Experience operating as a Product Owner within SAFe or large-scale agile frameworks across multiple delivery teams
Familiarity with Guidewire Policy Center
Demonstrated problem-solving skills and strong learning agility
Experience in verbal/written communications at va...

About USAA

Financial Services · 10,001+ employees · headquartered in San Antonio, Texas · founded 1922