Creatives Production Coordinator (Project Manager) | Work from Home

About this role

Role Summary/Purpose:

The Production Coordinator is a hybrid role that combines responsibilities of project management and quality assurance (QA) coordination. This role ensures that creative deliverables are managed effectively and meet defined quality standards. In partnership with creative team leads and the Production Lead will manage creative projects, coordinate team tasks, communicate project requirements, assign resources, monitor timelines and team workload, oversee QA processes, and facilitate collaboration among offshore and onshore teams.

Essential Responsibilities:

• Validate each project request for completeness and ensure source files; specifications and other project related items are in the request.
• Serve as the primary point of contact between offshore team members and stakeholders for project requirements, updates, and feedback to ensure deadlines and milestones are met.
• Develop, maintain, and monitor project schedules, ensuring deadlines and milestones are met.
• Coordinate assignments, track progress, and facilitate daily/weekly standups or check-ins.
• Work closely with team leads to allocate resources and manage project and task prioritization.
• Oversee the QA process by establishing test plans, reviewing test cases, and ensuring adherence to quality standards and best practices.
• Facilitate defect triaging, reporting, and resolution in collaboration with development and QA teams.
• Prepare and communicate regular project deliverables, QA, and team work performance status reports.
• Identify process improvements and recommend tools/practices to enhance team productivity and product quality.
• Ensure proper documentation of requirements, test results, and process updates.
• Support onboarding and training of new offshore team members on production processes and quality standards.

Qualifications/Requirements:

• 5+ years of experience in project management, influential leadership of non-direct reports, QA coordination, or a...