Commercial Product Manager

About this role

Role Purpose
Are you passionate about growth, innovation, and building products that truly impact people’s lives? As the Commercial Product Manager, you will play a key role in sustainably growing Mukuru’s Wallet & Value-Added Services (VAS) business. This is a commercial market growth role for Mukuru’s Wallet, Card & VAS business operations. The role focuses on market, customer and transaction growth, commercialization of products, partner management and business negotiations in financial services.


You’ll work cross-functionally, think commercially, and be hands-on in executing strategy, turning insights into action and opportunities into results.


What You’ll Be Doing
Drive Market Growth & Penetration

• Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
• Act as the Wallet & VAS ambassador—building strong visibility and share of mind
• Enable and train sales and marketing teams on effective value-based selling
• Ensure customer benefits and product features are clearly and consistently communicated
• Strengthen and optimise distribution channels

Execute Strategic Projects

• Coordinate and manage cross-functional projects aligned to business strategy
• Track daily progress, manage priorities, and resolve delays proactively
• Ensure projects are delivered on time, within scope, and with measurable outcomes
• Identify and escalate risks, resourcing needs, or dependencies where required

Develop New Business Opportunities

• Identify new products, services, and partnership opportunities
• Assess opportunities for commercial, strategic, and legal viability
• Prepare and present compelling business cases for approval
• Build relationships with potential partners and negotiate mutually beneficial agreements
• Support or lead implementation of approved opportunities

Commercial & Partner Management

• Support budgeting and market performance reporting
• Conduct pricing reviews and co...