CC&B Business analyst

About this role

Position Summary

Analyzes and proposes system solutions for the Line of Business and IT organizations. Acts as a strategic partner and business and technical liaison who understands business content, procedures, processes and systems that are included in the scope of the Billing Modernization program. Assembles, analyzes, and translates business requirements into detailed requirements and functional specifications. Performs feasibility analysis; develops project scope; provides recommendations on alternative solutions, project strategy and deliverable prioritization. Analyzes business needs and defines detailed requirements and validates solutions with the client. The successful candidate will be able to do analysis for Oracle’s Customer Care and Billing (CC&B), Customer to Meter (C2M), and various other meter-to-cash processes.

The position also requires occasional travel/workshops at business locations, such as Stockton or San Ramon.

Job Responsibilities

· Project Leadership

o Lead and partner with technical teams to ensure successful delivery of project functionality.

o Collaborate on the development of functional solutions with business clients and vendor implementers, leveraging knowledge of PG&E systems and business processes.

o Communicate IT processes to the business clients and vendor partners.

o Demonstrates a level of expertise that allows the BA to act as a recognized authority for a project or initiative.

o Exercises independent judgment and discretion in matters of significance with broad scope and high complexity.

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· Business Analysis

o Able to analyze and design solutions independently with minimal guidance as needed on the most complex projects.

o Analyze end-to-end complex business processes and information needs of the clients in one or more business functional areas (may include external entities).

o Anticipate client concerns and questions, and provide proactive, timely and professional client-focused communications.

o De...