Business Systems Analyst, Sr.

About this role

About the Company

Sentara Health is a leading healthcare organization dedicated to providing high-quality, accessible, and innovative health services to communities across the United States. With a commitment to improving health every day, Sentara emphasizes patient-centered care, technological advancement, and community engagement. The organization boasts a diverse workforce of nearly 30,000 members, reflecting a culture of inclusion, collaboration, and continuous improvement. Sentara offers a comprehensive range of health services, including hospitals, outpatient care, health plans, and wellness programs, striving to meet the evolving needs of its patients and members.

About the Role

The Senior Business System Analyst at Sentara plays a pivotal role in supporting, enhancing, and implementing software applications critical to the organization’s operations. This fully remote position involves overseeing intermediate-scale projects or components of larger initiatives, developing detailed project plans, and coordinating resources to ensure successful delivery. The analyst will serve as a key liaison between business units, IT teams, and external partners, particularly focusing on Enrollment and Eligibility processes, including EDI 834 file exchanges. The role requires a strategic thinker capable of analyzing complex data flows, business processes, and system interfaces, especially related to enrollment and eligibility functions. The incumbent will identify opportunities to leverage technology for operational improvements, design application enhancements, and ensure compliance with industry standards and regulations. This position demands a proactive approach to troubleshooting, testing, and optimizing enrollment systems, with a focus on data accuracy, process efficiency, and customer satisfaction.

Qualifications

• Bachelor’s degree in Computer Science, Business, Information Systems, Finance, Engineering, or related field (or equivalent experience)
• M...