Business Systems Analyst

About this role

*Information Technology – Remote (U.S. Based)*

*The Christian Broadcasting Network (CBN)* is seeking an experienced Business Systems Analyst to serve as a strategic liaison between Business Operations, Cybersecurity, and Information Technology. The position is responsible for eliciting and documenting business needs; translating those needs into clear, actionable functional and nonfunctional requirements; and supporting solution design to ensure alignment with organizational goals, security standards, and compliance obligations. Serving in this position facilitates ministry activities and contributes to CBN’s Biblical mission to advance the Gospel of Jesus Christ worldwide.

The successful candidate will have the following qualifications:

• 3-5 years’ experience in Information Technology, or equivalent line of business or educational experience
• Experience with project requirements definition and management systems methodologies
• Analytical and product management skills required, including an understanding of how to interpret customer business needs and translate them into application and operational requirements
• Proficient in Business Process Modeling practices and techniques
• Knowledge of SQL and BI concepts required
• Working knowledge of digital media, consumer services and nonprofit fundraising business models. Experience with CRM and marketing software a strong plus
• Experience with the introduction of new technologies and standards in an unstructured environment
• Strong interpersonal skills with the ability to establish professional rapport with all levels of management, staff, and the public
• Strong communication skills, both written and oral, with the ability to communicate technical concepts to non-technical audiences
• Excellent ability to analyze problems and recommend appropriate solutions
• Strong ability to work effectively in a small team-oriented environment. Experience working in Agile teams a plus
• Flexible with ability to w...