Business Process Delivery Analyst

About this role

Description:
This role is for a Site Visit Coordinator who will support Healthcare operations in the Austin, TX region. This role involves conducting in-person site visits to provider offices to ensure adherence to Healthcare policies as part of the enrollment process. The ideal candidate will independently manage their territory, stay current on policy updates, utilize internal tools and reports, and actively participate in team meetings and training, all while working remotely.


Key Responsibilities:- Manage and serve a designated territory in Austin, TX. Must live in the Austin, TX or surrounding cities.
- Conduct scheduled and unscheduled face-to-face visits with Healthcare providers to verify compliance with program requirements.
- Travel up to 3 hours each way using a personal, reliable vehicle.
- Stay informed on Healthcare policies, procedures, and available provider support resources.
- Independently manage workflow using internal tracking and reporting systems.
- Build and maintain positive relationships with providers, internal teams, and peers.
- Participate in remote team meetings, training sessions, and collaborative workgroups.
- Represent the organization professionally within the provider community.
Basic Qualifications:- Minimum of 6 months experience in provider-facing or healthcare roles.
Preferred Skills & Qualifications:- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with Adobe Acrobat.
- Strong interpersonal and communication skills.
- Self-motivated with excellent time management and the ability to manage a travel-based schedule.
- Attention to detail and the ability to deliver high quality of work.
- Organizational and problem-solving skills.
- Ability to work independently and collaboratively in a remote environment.
- Valid driver’s license and access to a dependable vehicle.
- Working knowledge of Texas Healthcare programs and policies.
Compensation at Accenture varies depending on a wide...