Business Operations & Strategy

About this role

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About the Opportunity

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

The organization is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, it enables both healthcare technology businesses and established players to exchange mission-critical transactions. The clearinghouse product and customer-first approach have set the organization apart. The company was recognized as one of the fastest-growing SaaS vendors.

The organization has significant momentum: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; substantial funding from top investors.

Key Responsibilities

• Partner with senior leaders in Finance, Legal, People, Operations, and GTM to bring structure, insight, and velocity to top-priority operational challenges
• Design and build tools, integrations, and automation that turn bespoke work into reusable workflows (e.g., ROI/margin calculators, pricing/packaging helpers, CPQ flows, FP&A dashboards)
• Map and continuously improve data flows and processes across business systems (including ERP, CPQ, CLM, FP&A) throughout the company
• Build and deploy AI-enabled workflows (e.g., contracting support, deal desk triage, data validation) that increase speed and accur...