Business Operations Manager, Systems & Automation

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Manager, Systems & Automation based in the United States.
This is a high-impact systems and automation role focused on helping a fast-growing business scale without scaling headcount at the same pace.


You will transform repetitive, high-effort operational work across Operations, Accounting, Revenue, and other functions into connected, scalable systems.


Rather than simply automating existing processes, you will challenge how work gets done and redesign workflows where meaningful improvements are possible.


You will own projects from discovery and specification through implementation, adoption, documentation, and ongoing reliability.


The role combines hands-on technical work with close collaboration across department leaders and frontline teams.


You will have significant autonomy to identify opportunities, prioritize solutions, and build tooling that creates measurable operational leverage.


This is a fully remote opportunity for someone who enjoys building practical systems, solving ambiguous problems, and owning outcomes end to end.


Accountabilities

• Build systems that streamline new-location activation and onboarding, reducing manual coordination and enabling activation capacity to scale with business growth.
• Develop reporting and data pipelines for client reporting and billing preparation, enabling teams to review and approve outputs rather than manually assemble them.
• Build revenue reporting and forecasting visibility that gives leadership and clients an up-to-date understanding of performance against plan.
• Own cross-functional data and integrations, including commercial and contract information, ensuring consistent and reliable data across the systems where it is used.
• Lead system adoption and enablement by training impacted employees, communicating system c...