Business Operations Coordinator

About this role

*This position is National Remote. You'll enjoy the flexibility to telecommute\* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.*

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Business Operations Coordinator is responsible for supporting the day to day administrative functions within our medical record retrieval operations. While primarily administrative, this role includes occasional light phone work and requires individuals who are organized, detail oriented, and comfortable working independently in a remote environment.

Because this position handles protected health information (PHI), candidates must have a secure, private workspace and the ability to remain self motivated and productive without direct supervision. Daily responsibilities may vary based on evolving business needs.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Perform **image quality assurance (QA)** and ensure accurate delivery of processed files electronically
• Conduct **cha...