Business Operations & Compliance Manager

About this role

Business Operations & Compliance Manager

Location: Austin, TX | Hybrid / WFH | Relocation considered

Experience: 10+ years | Start: ASAP

Full Time

If you are an entrepreneurial, hands-on problem solver who enjoys wearing multiple hats, taking ownership, learning quickly, and getting things done — while also thinking strategically — this job is for you.

We are looking for someone who thrives in a small, growing technology business, is comfortable with ambiguity, understands technology, and naturally looks for ways to improve and automate how a business operates.

The Role

You will work directly with leadership and own critical areas across business operations, technology, international logistics, compliance, and AI-driven automation.

Key Responsibilities

Business Operations: Manage critical SaaS systems, subscriptions, payments, vendors, renewals, and day-to-day operational reliability, including Mojo Helpdesk.

Logistics: Manage China factory relationships and coordinate shipping, logistics, warehousing, and fulfilment across the U.S. and Europe.

Compliance: Own the ongoing SOC 2 Type II program and support new compliance requirements such as FERPA.

Technology & AI: Identify manual processes and implement automation using AI tools such as ChatGPT, Claude, Gemini, Perplexity, and Grok.

Growth & Execution: Build scalable processes, solve cross-functional problems, and take on new responsibilities as the company grows.

What We're Looking For

10+ years in technology, engineering, software, operations, or a related field.

Experience in a small business, startup, or entrepreneurial environment.

Strong mix of business operations + technology + execution.

Software/application development background or strong technical understanding; comfortable with both software and hardware.

Experience with SOC 2/compliance/audits and/or international logistics/supply chain is highly valuable.

Strong communication, writing, analytical, and pro...