Business Operations Analyst

About this role

Job Title:
Business Operations Analyst


Team:
Operations


Location:
Onsite - Sawtelle (Between Santa Monica & West LA)


Employment Type:
Fulltime, Salary, Exempt


Reports To:
Sr. Director Marketing Operations


About Plug
Plug is an automotive fintech startup building the marketplace for electric vehicles. Consumers, dealers, and commercial partners trade in, sell, and auction used EVs through a platform built exclusively for electric, with nothing adapted from legacy automotive.


Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Franchise and independent dealers across the United States bid in real time on inventory sourced directly from these consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory.


Founded in 2023 and led by former Tesla executives, Plug has facilitated $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. We're building the most AI-native startup team in Los Angeles, full of operators, engineers, and ML researchers laying the transaction rails for the used EV market's exponential growth.


**Why Plug**

• You'll own a piece of the biggest infrastructure opportunity in automotive.
• You'll work on a platform built exclusively for EVs, with nothing adapted from legacy automotive.
• You'll be part of an AI-native company. We're rethinking how work gets done at a fundamental level.
• You'll work directly with operators who have scaled multi-billion dollar businesses in automotive, EV, and marketplaces.
• You'll have real ownership, high autonomy, and a direct line to company outcomes.

**The Opportunity**
You'll report to the Director of Business Operations and be the go-to person for tu...