Business Applications Analyst

About this role

Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.


Summary
Serves as a principal role in designing, implementing and managing multiple departmental business systems for a centralized business function of UNC Health Care. Functions as primary liaison with managers, users, and information systems to facilitate resolution of systems and applications problems.


Responsibilities

• Conducts financial/operational analysis for departmental and institutional planning and process improvement. Identifies through data analysis, opportunities for improvement in business or application processing.
• Documents detailed business processes and associated application processing. Assists in development of detailed specifications from which programs will be written.
• Formulates/defines scope and objectives for multiple operational systems development and implementation. Collaborates with managers, information systems and finance in defining needs and implementing systems and interfaces. Devises or modifies procedures to solve application problems.
• May supervise support staff who are responsible for single departmental systems or aspects of multiple systems. Provides guidance and expertise for problems referred from staff. Hires. evaluates, trains, counsels and disciplines staff
• Oversees the definition, modification and maintenance of the configuration of multiple systems and applications to continually meet the operational requirements of the department's business function.
• Provides business process and application support to users. Analyzes and interprets program or system problems and coordinates resolution. Communicates as necessary with vendors and Information Services to resolve problems.
• Provides training for users, providing tips and techniques of using systems applications for desired results. Coordinates employee...