Business Analyst SAM

About this role

Dice is the leading career destination for tech experts at every stage of their careers. Our client, ACCELERA SOLUTIONS, INC., is seeking the following. Apply via Dice today!


*This position is full time remote and requires an active secret clearance*
Accelera Solutions is seeking a highly skilled and experienced Senior Business Analyst supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. This role is critical in bridging the gap between business needs and technical solutions, specifically focusing on our hardware and software asset management solutions. The ideal candidate will be an expert in Agile methodologies, adept at translating complex business requirements into actionable Epics, Features, and User Stories. A strong background in eliciting, analyzing, and documenting requirements, coupled with hands-on experience leveraging and optimizing the ServiceNow platform, is essential. You will play a pivotal role in driving efficiency, enhancing user experience, and ensuring our IT solutions align with strategic business objectives. This is a hands-on role requiring strong business analysis fundamentals, active participation in all phases of the Agile development lifecycle, and the ability to facilitate, communicate, and problem-solve across diverse teams.


*Responsibilities:*
Proactively engage with business stakeholders, end-users, and technical teams to elicit, clarify, and thoroughly document complex business requirements for new and existing hardware and software initiatives.


Conduct in-depth analysis of current state processes, identifying pain points and opportunities for improvement in hardware provisioning, software deployment, asset management, and IT service delivery.


Perform gap analysis between current and desired future states, proposing practical and innovative solutions.


Serve as an expert for customer hardware and software business requirements.


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