Business Analyst (Food & Beverage)

About this role

Introduction


Job Title:
Business Analyst - IndustrialAI (Food & Beverage Domain)


Department:
IndustrialAI / Product


Overview:
SymphonyAI is a global leader in AI-powered enterprise solutions, helping organizations unlock value from complex data and make smarter, faster decisions. Our IndustrialAI division focuses on accelerating autonomous plant operations by connecting people, assets, and processes using predictive and generative AI. We serve industries such as Oil & Gas, Energy, Semiconductor, Chemicals, Pharmaceuticals, Utilities, Mining & Metals, and both process and discrete manufacturing.


Our mission: build world-class products with real industrial impact.


As a Business Analyst at SymphonyAI Industrial, you will act as the critical bridge between customers, domain experts, product, and engineering teams. You will deeply understand industrial workflows, asset management practices, and operational challenges, and translate them into clear business requirements, functional specifications, and measurable outcomes. This role is ideal for someone who enjoys ambiguity, asks tough “why” questions, and can turn complex operational realities into structured, actionable insights.


Job Description
Responsibilities:

• Partner with customers, domain experts, product managers, and engineering teams to understand industrial business problems and operational workflows.
• Translate customer needs into clear business requirements, functional specifications, user stories, and acceptance criteria.
• Support discovery and solution design for predictive maintenance, asset reliability, process optimization, and operational intelligence use cases.
• Analyze operational, maintenance, and process data to identify trends, gaps, and improvement opportunities.
• Act as the voice of the customer throughout the product and solution lifecycle.
• Collaborate with data scientists to validate assumptions, interpret model outputs, and ensure...