Business Analyst

About this role

Develop, research, test, and implement business process improvements, procedures, and system changes.

Evaluate business process changes to identify and document business impacts and benefits

Act as a subject matter expert to provide business requirements for process improvements and system enhancements

Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements

Create and analyze workflow diagrams

Review technical design deliverables to ensure business objectives are reached

Provide training including identification of needs, development of materials, communication of changes, manuals, etc

Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management

Develop presentations of materials, models, findings, plans, and/or conclusions

Continually look for process improvement strategies

Job Specifications

*Typically has the following skills or abilities:*

Bachelor’s Degree in Business Administration or related field or equivalent experience

2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis

2+ years of experience using project planning techniques and methodologies

2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models

Understanding and ability to explain related IT systems and their impacts

Ability to multitask and work in a team environment

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercise discretion and independent judgment in the performance of job duties

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (...